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Privacy Policy

Your privacy is important to us. It is TradeHub's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Information we collect includes:

  • Log data: When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
  • Device data: We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data.
  • Personal Information: We may ask for personal information, such as your name, email, social media profiles, phone/mobile number, home/mailing address.

2. Legal Bases for Processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

3. Use of Information

We may use the information we collect for a variety of purposes, including to:

  • Provide, operate, and maintain our website;
  • Improve, personalize, and expand our website;
  • Understand and analyze how you use our website;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
  • Process your transactions;
  • Send you emails;
  • Find and prevent fraud.

4. Security of Your Personal Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

This policy is effective as of 1 January 2024.